Indopower - Facilities


	To become Crew Management company offering a most excellent services and best practices to its principals in the field of maritime industry with a commitment to continuous improvement.
	To place dedicated and qualified Indonesian Crew for all types of ships To become a reliable and long-term partnership for our Principal, focusing to support safe ship operational with a combination of crew quality performance and cost efficiency

Objectives

To place qualified and fully trained crew, to guarantee safe ship operation and to concern for the marine environment

Goals

Maximum percentage of complaint received from the customer for Crew’s incompetency and English ability is 5%.
Maximum percentage of complaint received for services given by the Company is 5%.
Maximum percentage of failure in pre-departure/travelling arrangement is 0%, exception applied for uncontrollable and unpredictable factors, such as natural disaster, technical troubles with airlines, etc.
Maximum percentage of crew requirement that is unable to fulfill by the Company is 10%.
Employee is scheduled to attend training, either in-house or external, minimum one time per year for the purpose of continuous improvement.